Processing Time

• Custom pieces require production time, which will be communicated at the time of order

• Production typically begins after receipt of required deposit and design approval

 

Shipping Method

• All orders are shipped insured and require signature upon delivery

• Tracking information will be provided once shipped

 

Shipping Responsibility

• Covello Fine Jewelry is not responsible for delays caused by carriers, customs, or events beyond our control

• Risk of loss transfers to the client upon confirmed delivery

 

Contact Information

For questions regarding these policies, please contact:

Covello Fine Jewelry Private Fine Jewelry — By Appointment Only