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Refund Policy

A legal disclaimer

Due to the custom and bespoke nature of our jewelry:

  • All custom orders are final sale

  • Deposits are non-refundable once production has begun

  • Refunds are not offered for custom design changes or buyer remorse

In the rare event of a manufacturing defect, please contact us within 7 days of delivery for evaluation.

If you need any further information or have any questions, send us an email and we will directly reach out to you. 

Every commission is made to your perfection; it is not rushed. Commissions take between 2-10 weeks from beginning to arrival depending on the nature of the product. 

For your privacy and security, Covello Fine Jewelry does not process payments or collect sensitive financial information through this website. All consultations, commissions, and payment arrangements are handled directly and personally with each client.

 

© 2025 by Covello Private Fine Jewelry. 

 

Greenville, South Carolina

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