PRIVACY POLICY

Effective Date: May 2026

At Covello Fine Jewelry, we value discretion, trust, and the privacy of every individual who contacts us. This Privacy Policy explains how information is collected, used, and protected when you visit our website, submit an inquiry, request a consultation, or communicate with us.

Who We Are

Covello Fine Jewelry is a private jewelry house specializing in bespoke fine jewelry, heirloom-quality creations, and personalized commissions. Our website serves as an informational and inquiry platform only.

Covello does not sell products, process transactions, or collect payments through its website.

Information We Collect

When you submit an inquiry or request a consultation, we may collect:

• Name

• Email address

• Phone number

• Preferred method of contact

• Details regarding your project, design ideas, or commission request

• Information voluntarily provided through contact forms or correspondence

We may also collect limited website usage information such as:

• Browser type

• Device information

• General website activity

• Pages viewed

This information helps us improve the visitor experience and maintain website functionality.

How We Use Your Information

Information collected may be used to:

• Respond to inquiries

• Schedule consultations

• Discuss custom jewelry commissions

• Communicate regarding design concepts and project details

• Improve our website and client experience

• Maintain business records and correspondence

We use information solely for legitimate business purposes and client communication.

No Online Payments or Transactions

Covello Fine Jewelry does not process payments, accept orders, store payment information, or conduct financial transactions through this website.

All consultations, commissions, payment arrangements, invoices, and project discussions are handled directly between Covello Fine Jewelry and the client through private communication.

As a result, no credit card information, banking information, or payment details are collected through this website.

Confidentiality & Discretion

We understand that many commissions represent significant personal milestones and meaningful life events.

Information shared with Covello, including design concepts, personal stories, project details, and communications, is treated with professionalism and discretion.

Any information shared with trusted manufacturing or production partners is limited solely to what is necessary to complete a commission.

Cookies & Analytics

This website may utilize cookies or analytics tools to better understand website performance and visitor behavior.

These tools help improve functionality and enhance the overall user experience.

You may disable cookies through your browser settings if you prefer.

Data Security

Covello Fine Jewelry takes reasonable measures to safeguard information submitted through the website and through direct communications.

While no method of electronic transmission can be guaranteed to be completely secure, we strive to protect all information entrusted to us.

Third-Party Websites

This website may contain links to third-party websites or services. Covello Fine Jewelry is not responsible for the privacy practices, content, or policies of external websites.

Children's Privacy

This website and our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

Covello Fine Jewelry reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact

For questions regarding this Privacy Policy or information submitted through this website, please contact:

Covello Fine Jewelry
Email: info@covellohouse.com
Website: www.covellohouse.com

Private Fine Jewelry. Crafted for Generations.